• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 9. Telecommunications Equipment > Special Telephone Services

Special Telephone Services

Many telephone companies have a variety of special services that enhance the performance of your business telephone system, no matter which model you have. These services may vary from one part of the country to another. Here is a description of some of the more common services available:

  • Call waiting is useful for individuals and for small businesses that have only one incoming telephone line. When you're on one call, you are alerted by a tone that another incoming call is waiting. If you wish, you can put the current call on hold and switch to answer the new incoming call.

  • Select call waiting permits only the calls the user has programmed into the telephone to beep you in the call-waiting mode.

  • Call forwarding allows you to redirect calls intended for your telephone to another telephone of your choice—ideal when you or your boss must spend extended time at another location.

  • Select call forwarding enables you to program your telephone with a list of only those people you want to be able to contact you at the forwarding number.

  • Three-way conferencing allows you to call more than one person at a time so that three or more people can participate in the same conversation.

  • Caller ID shows you on a visual display the name and number of the person calling. Caller ID lets you use your telephone like a pocket pager, enabling you to decide whether to take the call, return it later, or ignore it.

  • Busy number redial continues to dial a busy number automatically until the line is free. The telephone then alerts you when the line is ringing.

  • Selective call acceptance allows you to program your telephone with a list of only those people you want to contact you. When a person on that list calls, the call rings through to your telephone. No other calls are allowed to get through.

  • Voice message enables callers to leave a message which you retrieve later, just like an answering machine. Voice message is similar to voice mail; however, no special equipment is required at a user's location.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint