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Preface

Preface

One of the most important positions in any company is that of administrative assistant, also referred to as executive secretary, private secretary, personal secretary, or office administrator. The job requires versatility, skill, precision, efficiency, and a constant willingness to increase one's knowledge.

Being a top-notch administrative assistant in the business or the professional world is a satisfying and rewarding career in itself. It also provides, for those who want it, an excellent opportunity for advancement.

This handbook covers the many aspects of an administrative assistant's job: from opening the mail to handling bookkeeping, from making travel arrangements to operating computers. It's both an ideal how-to book for newcomers and a handy reminder for veterans; a compact, yet comprehensive, all-purpose business reference that provides the information you need quickly and concisely.

We hope that the Administrative Assistant's & Secretary's Handbook will sharpen your interpretation of this exciting vocation and provide you with everything you need to become a valued, competent, indispensable assistant on your way up the wonderful ladder of success.


James Stroman
Kevin Wilson
Jennifer Wauson

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