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A Critical Duty

Keeping accurate records and maintaining an up-to-date filing system are important responsibilities for most administrative assistants. Any filing system ever conceived requires the person maintaining it to approach the duty with a sense of pride. He or she must be confident that any file can be retrieved quickly, perhaps even as the employer is speaking on the telephone.

Most firms today, even small businesses, store their letters and documents in their computers or word processing equipment and automatically maintain them there or on disk (see Chapter 12, Database Management). However, as administrative assistants know only too well, even with computers, the amount of paper correspondence and documents to be saved seems to grow daily.


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