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Chapter 2. Daily Routine > Reference Works

Reference Works

Every office should have a minimum number of reference works and other sources of information. These are invaluable in writing, taking dictation, and transcribing, and will help you improve your work by enlarging your knowledge of the subjects covered in correspondence or in reports. By telephoning a specific question to the reference department of the local public library, you can often obtain the information you need or gather advice on how it may be found, but try to anticipate problems by having good reference books in the office.

The book you will consult most often will be an abridged dictionary, and it should be on your desk. There are a number of good dictionaries. The one recommended here is Webster's New Collegiate Dictionary because it contains most of the information an administrative assistant requires for daily work: spelling, syllabication, pronunciation, meaning, usage, derivation, and even synonyms in many cases. Occasionally, the Dictionary of American Synonyms and Roget's Thesaurus, may also be of value, though in a busy office, there is seldom time to consult these works.


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