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Copyright

Copyright

Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

Tel.: 212-903-8316. Fax: 212-903-8083.

Web site: www.amacombooks.org

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Library of Congress Cataloging-in-Publication Data


Stroman, James.
    Administrative assistant's & secretary's handbook / by James Stroman,
   Kevin Wilson, Jennifer Wauson.— 2nd ed.
      p. cm.
    Includes bibliographical references (p.) and index.
    ISBN 0-8144-0784-6
    1. Secretaries—Handbooks, manuals, etc. 2. Office practice—Handbooks,
   manuals, etc. I. Title: Administrative assistant's and secretary's handbook.
   II. Wilson, K. (Kevin). 1958– III. Wauson, Jennifer. IV. Title.
   HF5547.5.A247 2004
   651.3—dc21                                                   2003010063

Various names used by companies to distinguish their software and other products can be claimed as trademarks. AMACOM uses such names throughout this book for editorial purposes only, with no intention of trademark violation. All such software or product names are in initial capital letters. Individual companies should be contacted for complete information regarding trademarks and registration. A list of these companies appears on pg. vi of this book.

© 2004 James Stroman, Kevin Wilson, Jennifer Wauson

All rights reserved.

Printed in the United States of America.

This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

Printing number

10 9 8 7 6 5 4 3 2 1

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