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Review questions

1: What does a name in the Cc field in the header of e-mail messages indicate?
2: Use a __________ greeting if you’re sending e-mail messages to a group of people.
3: When should you use a numbered list?
4: The items in an __________ list should not begin with a capital letter.
5: What is an executive summary?
6: How should you construct your paragraphs to make your message easier for your recipient to read?




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