1: |
What are the basic requirements for using an e-mail program? |
2: |
In the Inbox, unread messages will usually appear in _________print. |
3: |
What types of e-mail messages should be avoided? |
4: |
The most effective ways to present information in an e-mail message is to construct it in the form of:
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5: |
The 80/20 rule is also known as:
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