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Chapter 19. Message management > Handling large volumes of e-mail

Handling large volumes of e-mail

After you’ve deleted unneeded messages and moved similar messages to folders, you should control the time you spend checking your e-mail by remembering that you don’t have to read your messages in chronological order. Most e-mail programs list messages according to the date and time they were sent. One way to handle large volumes of email is to prioritize when to read specific messages. You can do this by checking the subject lines in your Inbox to determine the importance of your messages. You can read high priority messages immediately and wait to read messages of lower priority. For example, messages sent from management should be read sooner. You can also scan the subject lines for messages that you can reply to easily and quickly.

You should scan your Inbox for junk mail and delete those messages immediately. You can also manage your Inbox by advising people who are sending you updates on how frequently you actually need the updates. For example, you might choose to have them send you information weekly instead of daily.


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