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Exercises

1: You need to inform the company’s sales representatives about a meeting to discuss a new initiative. They belong to an e-mail group called “Sales_Team.” You also want to let the sales manager, Nora Hearst, know about the meeting. Her e-mail address is nhearst@iconhi.com. How would you construct the header of an e-mail message to accomplish this?
2: Choose the guidelines for writing effective subject fields:
  1. Use “urgent” subjects.

  2. Use all capital letters.

  3. Don’t try to trick your reader.

  4. Don’t try to get your reader’s attention.

  5. Update subject fields on replies.

  6. Use 25 words or less.

  7. Help recipients prioritize.

3: How often do you send blind carbon copies? In your opinion, is sending blind carbon copies a dangerous practice? Why?
4: Why should you be careful not to exaggerate the importance of your e-mail messages in the subject field?




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