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Part V: E-mail messages > Unit summary: E-mail messages

Chapter 17. Unit summary: E-mail messages

Topic A In this unit, you learned how to take advantage of the headers in e-mail messages. You learned about the To field, in which you should type the recipient’s e-mail address. You also learned when to send carbon copies and blind carbon copies of messages. You learned the importance of writing a proper subject field for e-mail messages. You learned that the header also includes the date and time of sending messages.
Topic B Finally, you learned how to construct the body of an e-mail message. You also learned about adding a personal touch to your messages by including a proper greeting. You learned that the best way to relay information is by placing it in the appropriate order and by using different types of lists effectively. You learned the correct way to write long e-mail messages to keep recipients interested in the information. You learned how to effectively close e-mail messages.



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