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Exercises

1: Which one of the following is an example of a well-written introductory paragraph of an e-mail message? The purpose of the message is to inform the recipients of the company’s new sales incentive plan.

Now, identify the second paragraph of the e-mail message.

2: You have to send a message to employees describing the process for reporting computer problems. What kind of list would you use in your message?
3: _____________ are used when you are trying to save screen space.
4: What should be included in the first paragraph of your e-mail message?
5: Some of your intended recipients would not have time to read the full message in a long e-mail. How can you help them?
6: How should you construct a long paragraph that does not contain separate ideas or topics?




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