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Part VI: E-mail effectiveness > E-mail recipients

Chapter 18. E-mail recipients

Explanation

The recipient of your message and your reason for sending the message will determine how you construct your e-mail message. An e-mail message you write to coworkers to ask who is available to go to lunch will be constructed differently from an e-mail message you send to your manager confirming deadlines for an upcoming project. Before writing your e-mail message, you should also consider your intended recipient’s reaction. If you decide that e-mail is the suitable vehicle for your message, determine how to construct your message so that your recipient is less likely to respond in a negative manner.


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