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Part VIII: Composing online corresponden... > Unit summary: Composing online corre...

Chapter 27. Unit summary: Composing online correspondence

Topic A In this unit, you learned about the importance of determining the objective of your email message. You also learned about the guidelines that help achieve the objective. You learned that you need to be specific and must use a natural tone while writing an e-mail message.
Topic B Next, you learned about online writing style. You learned about the various guidelines that help you improve your online writing style. You also learned about how to use punctuation correctly and that the incorrect usage of punctuation could confuse your recipients and damage your credibility.
Topic C Finally, you learned about types of sentences. You learned that sentences can be declarative, interrogative, imperative, and exclamatory. You also learned about the various sentence structures and the importance of parallel sentence structure. Then, you learned about constructing paragraphs by using topic sentences and transitions. You also learned how to edit e-mail messages for content, grammar, readability, conciseness, and style.



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