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Review questions

1: What happens when your behavior contains unexpected elements?
2: Why should you dress suitably for your business?
3: List the nonverbal communications that play an important role in how others perceive you.
4: What are three factors you have to consider when determining the décor for your office?
5: Why should you choose a private area in the office to confront your co-worker who is spreading rumors about you in the office?
6: List two qualities of good corporate citizenship that you can practice to build positive work relationships with your superiors.




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