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Exercises

1: Susan Cole is Icon’s human resource manager. She asked Alleigh York, an employee, to find out about flextime programs used in her division. Alleigh did a lot of research and discovered that the most common feature of flextime hours was a set of core hours when all employees were expected to be in the office. She was also asked to find out from HR about programs that have been used in other divisions. However, she forgot to check with them. She apologized and assured Susan that she would do that before they meet again.

What aspects of good corporate citizenship did Alleigh demonstrate here?

2: How can you build positive working relationships with your superiors?
3: List a few actions you can take to build relationships with your employees.




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