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Exercises

1: Janet Porter is a new sales and service representative specializing in fax machines. Her co-workers have complained about her unprofessional appearance and demeanor to her manager.

Discuss the actions Janet needs to take to develop a professional appearance.

2: Your instructor will read out some articles of clothing. Identify them as casual or traditional business attire for men and women.

Do you have a dress code in your office?

Discuss some occasions that call for specific dress codes.

Discuss dress codes associated with various professions.

3: Janet Porter is a straight-talking, take-charge conversationalist, but her body language is intimidating to others. Select the actions that will help her convey a positive message to others.
  1. Leaning on furniture

  2. Standing up straight

  3. Crossing the arms

  4. Facing others

  5. Placing the feet flat on the floor

  6. Unblinking stare

4: Even if you have impeccable manners, express self-confidence, and wear the suitable clothes for your business, your professional image will be tarnished if you do not maintain proper _________.




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