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Exercises

1: What are two common rules of etiquette you should always follow whether you work in a cubicle or an office with a door?
2: In the following scenario, Francesco and Jennifer, both managers, are sitting in the break room. They work in cubicles that are next to each other. Jennifer is asking Francesco to stop some distracting behavior.

Francesco: Hey, Jennifer. I got your e-mail. What did you want to talk about?

Jennifer: Actually, I wanted to ask you if you would mind not yelling over the cubicle wall when you have a question for me. I know it’s convenient, but sometimes I lose my train of thought.

Francesco: Well, all right.

Jennifer: If you could send me an e-mail when you have a question, it would really help me out a lot. I’ll be able to concentrate on my work better, and I’ll be able to answer your questions more thoroughly.

Which guideline of cubicle etiquette is being violated here, and how?

How did Jennifer manage to solve the issue?

3: Select the actions that are suitable for conducting business in a cubicle.
  1. Knock before entering a co-worker’s cubicle.

  2. Ask for permission before entering a co-worker’s cubicle.

  3. Wait outside the cubicle if your co-worker is speaking on the telephone.

  4. Engage in casual conversation to help develop positive co-worker relationships.

  5. Leave and come back later if your co-worker is talking on the telephone.




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