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    This Book
    Business Etiquette

    Business Etiquette

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    Contents
    • Table of Contents
    Pt. I. Business Etiquette Introduction
    Pt. II. Office protocol
    Pt. III. Professional conduct
    Pt. IV. Communicating in the workplace
    Ch. 12. Introductions
    Ch. 13. Conversations
    Ch. 14. Etiquette in meetings
    Ch. 15. Unit summary: Communicating in the workplace
    Pt. V. Etiquette in communication
    Pt. VI. Business functions
    Pt. VII. Traveling for business
    Pt. VIII. Business Etiquette Course summary
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    Part IV: Communicating in the workplace

    Part IV: Communicating in the workplace

    Unit time: 65 minutes

    Complete this unit, and you’ll know how to:


     

    A Introduce people properly and identify actions to take when being introduced.

     

    B Be an effective conversationalist and handle conversational faux pas.

     

    C Follow meeting protocol and etiquette.


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