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Chapter 2. Effective Management Implemen... > How to Lose Your Audience in Five Se...

How to Lose Your Audience in Five Seconds Flat

Try this exercise: Stand up and ask a seated colleague to ask you a long, rambling question on any subject. It can be about the weather, the news, or your business. Ask that person to keep their eyes fixed on you as they ramble. Shortly after they start, thrust your hands into your pockets and settle back onto one foot. Watch what happens. Usually, the person's ramble will start to sputter and slow down. Ask the person how your slouch felt to them, and they will very likely say that it felt as if you weren't listening.

I do this exercise in my private sessions with my clients, and they tell me, “You look like you weren't interested,” “You were bored,” “You were being impatient,” or “You could care less.”


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