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The Q&A Cycle

Each of the steps in the cycle provides an opportunity to exercise control, and as you will see, those control measures are applicable to both large and small groups.

Open the Floor

Control the Time

When the presentation is done and you open the floor to questions, say, “We have time for only a few questions,” “I've got to catch a plane and don't have time for questions,” “We'll take all your questions in the breakout session,” or “I'll be here for the rest of the afternoon to answer any question you might have.” It doesn't matter what you say. It matters that you say it up front and set expectations.


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