• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 9. Troubleshooting > Errors During Ordering

Errors During Ordering

You may encounter a few problems during the process of ordering prints or books:

  • If you see an error dialog complaining that a network connection could not be established, verify that your Internet connection is working by load a page in a Web browser or by checking your email.

  • You may see a confusing error message that says, “The changes to your account information could not be saved.” Ignore the message, and enter your credit card information again, making sure the card hasn't expired. If that doesn't work, try a different credit card.

  • If you see an alert that your password is invalid, but it works fine in the Apple Store, change your password to be less than 30 characters. The Apple Store allows 32-character 1-Click passwords, whereas iPhoto allows only 30-character 1-Click passwords.

  • Different aspects of iPhoto may request access to your password keychain during ordering. That's totally normal and completely acceptable.

  • If you have a firewall that blocks port 80, try turning your firewall off, or allowing data to pass through on port 80, to solve upload errors.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint