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Chapter 9. Troubleshooting > Camera or Card Reader Isn't Recognized

Camera or Card Reader Isn't Recognized

Mac OS X and iPhoto support many common digital cameras and card readers, but not all of them. And sometimes iPhoto may not recognize specific memory cards, even if it recognizes the card reader in general. Try the following tips:

  • Make sure the camera is turned on, in review mode, and plugged in via USB properly. I know it seems obvious, but we've all made this mistake before.

  • If you haven't yet purchased a camera or card reader, check the compatibility list Apple publishes at www.apple.com/macosx/upgrade/cameras.html.

  • Use Software Update, accessible in System Preferences, to make sure you have the latest version of Mac OS X, since Apple continually adds support for more digital cameras and card readers.

  • If your camera is incompatible with Mac OS X and iPhoto, buy a card reader that supports the memory card used by your camera.

  • If your user account can run only certain applications, that may prevent you from importing in iPhoto. The only fix is for an administrator-level user to increase the capabilities of your account by changing your account limitations in the Accounts preference pane.

  • Some cameras must be placed in Picture Transfer Protocol mode to communicate with iPhoto. And if that doesn't work, try other modes. Check the manual for help.

  • iPhoto has had trouble with some large memory cards. People have resolved the issue by reformatting the card in the camera, using a memory card reader, or using smaller cards.

  • If you have two cameras connected at once, or a camera and a scanner, iPhoto may become confused about which device to use. Connect only one device at a time if this causes trouble for you.



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