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Chapter 7. Troubleshooting > Help Resources

Help Resources

I’m sure other problems and solutions will become known after I finish writing. Along with iPhoto’s online help (choose iPhoto Help from the Help menu), a variety of Internet resources provide assistance.

Places to look for more help:

  • Check Apple’s iPhoto support pages at www.info.apple.com/usen/iphoto/ (Figure 7.1).

    Figure 7.1. Start with Apple’s iPhoto support pages for general help and pointers to other resources.

  • Search for “iPhoto” in Apple’s Knowledge Base at http://kbase.info.apple.com/ (Figure 7.2). Narrow your search by adding terms, so if you’re having trouble importing, search for “iPhoto import” or something similar. I far prefer the Knowledge Base’s Expert Search, shown here, to the Guided Search.

    Figure 7.2. For detailed troubleshooting articles, search in Apple’s Knowledge Base.

  • Try asking a question on Apple’s iPhoto Web-based discussion forums at http://discussions.info.apple.com/webx/iphoto (Figure 7.3). In my experience, these discussions are good for straightforward questions; harder questions tend to go unanswered. When posting, state your problem clearly and include relevant information while at the same time keeping the question concise.

    Figure 7.3. If all else fails, ask for help on Apple’s iPhoto discussion boards.

  • Ask questions on this book’s Web site at http://iphoto.tidbits.com/.

  • For order-related problems, send email to internetservices@apple.com or call 1-800-709-2775. Make sure you have your order details at hand.

  • Subscribe to TidBITS, the free weekly newsletter I publish. It contains tons of useful information on all sorts of topics, including digital photography. Visit www.tidbits.com or send an email message to tidbits-on@tidbits.com.



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