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Chapter 19. Taking Control

Do you have a love-hate relationship with your voice mail and e-mail, your primary messaging systems? When you first began to use those systems, no doubt the relationship was more love than hate. You loved the freedom and flexibility these systems promised.

But after spending some time living and working together, the relationship began going downhill—fast. Lately you have begun to feel trapped by, even controlled by, the constant connectivity these systems seem to require. Where is the freedom? Where is the flexibility?


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