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Part V: The Importance of Good Customer ... > PROFESSIONAL DEVELOPMENT REVIEW

Chapter 31. PROFESSIONAL DEVELOPMENT REVIEW

Answer the following questions as honestly as possible. Use them to help you apply what you have learned from this book.

1: What are your personal goals?

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2: What are you professional office goals?

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3: What skills have you recently learned to help you achieve both personal and professional goals?

Personal:

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Professional:

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4: What training have you taken that can make you a more professional office manager?

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5: What training have you given your employees to help your office be more productive?

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6: What training are you planning over the next year?

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7: How will this training contribute to your goals?

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8: How do you plan to apply to your office what you have learned from this book?

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