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Part III: Staffing the Office > Improving Productivity

Chapter 13. Improving Productivity

To improve office productivity, you have to get employees excited about their work and accomplishments. Every employee wants to feel satisfied about his or her contributions. Satisfaction relates to five basic needs defined by psychologist Abraham Maslow, who observed that each person has the same basic needs and spends each day satisfying one or more of them. Maslow’s hierarchy of needs are:


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