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Part III: Staffing the Office > Writing Job Descriptions

Chapter 8. Writing Job Descriptions

A professionally developed job description includes the following five elements:

  1. The purpose of the job.

    • What product or service is supported by the job?

    • How does the job relate to other jobs in the office?

    • What is the result of poor or non-performance?

  2. What the employee does on the job.

    • What are the most important job duties?

    • How often are they performed?

    • What kind of decisions is the person responsible for making?

  3. How is the job performed?

    • What are reporting relationships?

    • What contacts are required inside the company?

    • What contacts are required outside the company?

    • What are the working conditions?

  4. What human relations or personal skills are needed?

    • What interpersonal skills are needed?

    • Does the position require detail orientation, logic, mathematical, reasoning, or writing skills?

    • What skills are absolutely essential?

    • What kind of grooming is required?

  5. What physical qualities are necessary?

    • Is physical strength required?

    • Is size a factor?


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