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Part III: Staffing the Office > Promoting Diversity to Improve Morale and Produ...

Chapter 7. Promoting Diversity to Improve Morale and Productivity

People want to feel that they are important and that their contribution matters. Recognizing and using people’s abilities and experiences involves them in a way that builds rapport, respect, ownership, and loyalty. The higher morale is, the harder employees are likely to work—the result is increased productivity.

Businesses receive many benefits by recognizing and encouraging workforce diversity. Among the many benefits, consider the economic impact of these top three:


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