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Learning Objectives For: OFFICE MANAGEMENT

Learning Objectives For: OFFICE MANAGEMENT

The objectives for Office Management are listed below. They have been developed to guide you, the reader, to the core issues covered in this book.

The objectives of this book are:

1) To explain the role of an office manager

2) To discuss personnel relationships

3) To present leadership and human relations skills

4) To give tips about handling special situations

Assessing Your Progress

In addition to the learning objectives, Crisp Learning has developed an assessment that covers the fundamental information presented in this book. A 25-item, multiple-choice and true-false questionnaire allows the reader to evaluate his or her comprehension of the subject matter. To buy the assessment and answer key, go to www.courseilt.com and search on the book title, or call 1-800-442-7477.

Assessments should not be used in any employee selection process.

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