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Chapter 22. Decision Making and Leadership > To become a more effective leader:

To become a more effective leader:

Define the situation/problem

Are there divided loyalties?

Is it an ethical or values dilemma?

Gather the facts

Do you have the information you need?

Is it necessary to involve other parties?

Test the options

Is the option legal?

Is it beneficial? detrimental?

What are short-term versus long-term consequences?

Do the benefits outweigh any potential harm?

Is it right?

How will it be perceived by others?

Could it embarrass your organization?

Make a decision

Share the decision with those directly involved

A good manager knows how to set up win-win situations and keep everyone moving toward the goals. But learning this skill takes the ability to compromise and consider many perspectives at the same time. When negotiating:


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