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Chapter 4. Benefits of Better Time Utili... > CASE STUDY: LEARN THROUGH EXPERIENCE

CASE STUDY: LEARN THROUGH EXPERIENCE

Three months ago, Sheila looked forward to her promotion to supervisor. After four years in the department, she was confident of her abilities and knew her staff was capable and experienced.

Today, Sheila isn’t so sure she was cut out to be a supervisor. There seems to be no end to her workday. During office hours her day is filled assigning work and reviewing results. Also, there is a steady flow of visitors, and the phone rings constantly. In the evening when she would like to relax, she has to take care of administrative matters such as reading mail, answering letters, preparing budgets, and completing performance appraisals.


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