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Chapter 20. Unit summary: Information overload > Independent practice activity

Independent practice activity

1: Determine the secondary cause of information overload.
  1. The inability to distinguish important information from unimportant information

  2. The inability to control and overcome the information

  3. The inability to process the information

  4. The inability to sort and file the information

2: Choose the option that best identifies a crucial step in learning to manage your time.
  1. Control the amount of paperwork on your desk

  2. Compile the paperwork on your desk

  3. Refer paperwork on your desk to other co-workers

  4. Eliminate the amount of paperwork on your desk

3: Choose the answer that best identifies the time when you should respond to paperwork that requires a quick response.
  1. Each day after lunch

  2. At the end of each day

  3. At the beginning of each day

  4. Immediately

4: Select the method of processing information in which you read and comprehend information at high speed.
  1. Scanning

  2. Reading

  3. Studying

  4. Skimming

5: Choose the answer that correctly identifies which documents you should study once the paperwork reaches your desk.
  1. Only documents you are required to know thoroughly

  2. Only documents you think you need to know thoroughly

  3. Any document that cannot be thrown away

  4. All documents to which you cannot quickly refer or respond

6: Identify a major step towards improving office productivity.
  1. Creating a filing system

  2. Knowing what to recycle and what to trash

  3. Keeping your desk clean

  4. Organizing your office supplies

7: Choose the answer that denotes the self-explanatory content out of what you say.
  1. Forty percent

  2. Nothing

  3. Twenty-five percent

  4. Sixty percent

8: Determine the key component of listening that helps improve productivity.
  1. Not asking questions or causing interruptions

  2. Effectively transforming what you hear

  3. Effectively interpreting what you hear

  4. Not restating what you hear or causing interruptions



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