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Index - Pg. 87

87 Index owners, 61 C calendars posting, 11 CallWave, 65 Catalyst study, 14 CD-ROM drives managing, 36 CD-Rs, 36 CD-RWs, 36 cell phones, 21, 50 streamlining, 66 chairs, 30 change, 27, 28, 29 acquisitions, 58 computers, 56, 57 discipline, 56 factors, 27 flexibility, 56 layoffs, 58 mergers, 58 opportunity factors, 29 politics, 28 preparing for, 16 secrets, 27 characteristics, 3, 4 CleanSweep, 8 clothes planning, 17 COGS (cost of goods sold and gross sales, 45 college courses A acquisitions, 28, 58 Act!, 24 ADA (Americans with Disabilities Act), 59 Adams, John W., 51 advertising consultants, 60 apparel planning, 17 appointments confirmations, 48 rescheduling, 48 Ask the Children (I), 12 assignments delegation of, 48 attitude, 1 authority delegating household, 11