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Behavior Styles Quiz

Identify the behavior style exhibited by each of the following examples. Write your answer in the space provided.

NAS=Nonassertive AS=Assertive AG=Aggressive

1: ___ “Only an idiot would come up with a solution like that! Don’t you ever think before you speak?”
A: AG—Accusatory, exaggerated, blameful; invites defensiveness.
2: ___ “You know, maybe we might want to think about a different alternative, uh, what do you think?”
A: NAS—Hesitant, passive, apologetic, invites disregard.
3: ___ “Oh, I can’t go—I have other plans.”
A: NAS—Plans are only plans and can be changed. This is a subtle form of dishonesty and one of the most common ways of avoiding having to say no.
4: ___ “I’m not completely comfortable with your solution. Will you please develop at least one more option?”
A: AS—Honest and respectful; invites cooperation.
5: ___ “No, thank you. I appreciate your asking, but I really don’t enjoy opera.”
A: AS—Honest, tactful, and firm but appreciative (compare to #3).
6: ___ “Opera! You’ve got to be kidding!”
A: AG—Sarcastic and blameful; invites defensiveness.
7: ___ “This probably isn’t what you wanted, but I guess I wasn’t too sure about what you said, and, anyway, I’m not very good at this kind of thing.”
A: NAS—Self-deprecating and defensive; invites disrespect.
8: ___ “Well, okay, if that’s what you want to do.”
A: NAS—Hesitant and deferential; possibly dishonest about wants.
9: ___ “Great idea! Let’s do it!”
A: AS—Enthusiastic, genuine, and cooperative.
10: ___ “Tracy, please send this to all regional offices today.”
A: AS—Direct and respective; invites cooperation.



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