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Chapter 15. Sending Assertive Messages > Can You Identify These People?

Can You Identify These People?

Two business people were seated in the same row on an airplane. The middle seat was initially empty. It was a full flight and a third person finally occupied the seat between the two travelers. The person in the middle also appeared to be traveling for business.

The person by the window asked the traveler in the middle, “What is your destination?” The passenger answered, “Chicago.” After a short while the passenger by the window asked, “What business are you in?” The reply, “Electronics.” The person by the window made no further attempts to communicate.


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