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Part VI: Listen to Other People’s Anger > Styles of Communication

Chapter 18. Styles of Communication

There are four primary communication styles and, therefore, four types of behavior: expressive, amiable, driver, analytic. In practice:

  • Most people use a blend of the four styles.

  • Most people have a primary style and back-up style.

  • Most people relate best to other people of the same style.


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