• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 10. Anger and Your Communication Style > Express Yourself Effectively

Express Yourself Effectively

Obviously, an assertive style is most likely to avoid conflict and to give you the satisfaction of managing your emotions effectively. Express yourself effectively by:

  • Acknowledging the other person’s feelings

  • Stating your position with confidence

  • Saying no if you mean no

  • Taking your time

  • Not over-apologizing

  • Not putting yourself or others down

  • Being specific

  • Being aware of voice and body language

  • Letting go of guilt

  • Dealing with criticism


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint