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Case Study

Case Number 12

Felicia is sick and tired of having to improve her computer skills all of the time. She no sooner becomes comfortable with one machine or piece of software when here comes something new. All she wants, really, is a job that is not over-demanding so she can save her mental and physical energy for her family and personal life.

Yesterday, to her surprise, Felicia was offered an opportunity to become a supervisor in her department. Ah, she thought, this is for me. I can keep good relationships with everyone but I can delegate all the skill stuff to others who like it more than I do. I will also have more freedom.


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