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Case Study

Case Number 8

Yesterday was a big event for Trisha because she was invited to be the manager of her department. The invitation took place when she and her manager were asked to meet with the Vice President of her division and the Director of Human Resources. The V.P. announced that she was the company choice for the promotion. Then the Director of Human Resources talked about her new salary and when she would attend her first management training seminar. Trisha was excited, it was a big day!

When the meeting ended, Trish thanked everyone and asked if a question would be in order. The group agreed, so she asked: “I’m curious as to why I was selected over others with more training and experience.” Everyone looked to her supervisor for a answer. He replied: “It was your positive sense of humor.”


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