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Chapter 16. Troubleshooting and Recoveri... > Did You Recently Install a New Progr...

Did You Recently Install a New Program?

If you suspect a new program is causing system instability, restart Windows Vista and try operating the system for a while without using the new program. (If the program has any components that load at startup, be sure to deactivate them, as I described in Chapter 2; refer to the “Custom Startups Using the Boot Configuration Data” section.) If the problem doesn’t reoccur, the new program is likely the culprit. Try using the program without any other programs running.

You should also examine the program’s readme file (if it has one) to look for known problems and possible workarounds. It’s also a good idea to check for a Windows Vista-compatible version of the program. Again, you can also try the program’s Repair option or you can reinstall the program.


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