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Troubleshooting

iTunes Can't Find a Song in My Library

I try to play a song in the iTunes Library, but I see a message stating that the song can't be used because the original file can't be found.


iTunes doesn't actually store music files in the Library, but rather contains pointers to music files stored on your Mac, on an external drive, or wherever you have selected to store your music. If the original file is moved around or deleted from your machine, iTunes can't find it and doesn't know how to play that song. When you see this dialog box, you can attempt to locate the file yourself. If you are successful, iTunes restores its link in the Library and it works as before. If you can't find the file, you have to re-create it and add it to the Library again.


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