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Chapter 13. Troubleshooting Your Interne... > Tips from the Windows Pros: Pinging ...

Tips from the Windows Pros: Pinging with Larger Packets

I have a DSL connection in my office, and one night it appeared that my Internet connection had stopped working. After a closer look, I saw that only downstream communication was affected, meaning my browser could contact Web sites, but information from the Web wasn't reaching my computer.

I first tried pinging my ISP at the gateway address of my DSL modem. It worked just fine. In fact, I could ping any site in the entire Internet but still could not view a single Web page. I called my Internet service provider and they found out that pings from their network into my LAN worked, too. The guy I spoke to suggested that I must have a software problem.


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