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Part: VII Appendixes > Before Installing the Service Pack

Before Installing the Service Pack

Regardless of which update method you choose, you should first perform the following steps:

  • If you use Fast User Switching, be sure all users are logged off. Then log on as a Computer Administrator and close any applications that are running.

  • We recommend that you perform a full backup of the files you keep on your computer.

    → To learn more about the Windows Backup utility, seeBackup Tools and Strategies,” p. 923.

  • Check the Web sites of the manufacturers of your computer, application software, and antivirus and antispyware packages for updates or special instructions regarding SP2. Some programs might need to be updated to work with SP2.

  • If you suspect that your computer has viruses, spyware, adware, or other pestilential software, take steps to remove it before installing SP2. These programs can cause serious networking and Internet connection problems after installing SP2, and without a functioning Internet connection, you might not be able to download the necessary cleanup tools.

  • Disable any real-time virus scanners because they can slow down and possibly interfere with the installation. You should disconnect from the Internet first. (And be sure to reenable the virus scanners after you install SP2.)

  • You need 1100MB of free space on your hard drive if you're installing preexpanded files from a network folder and 1600MB of free space if you're installing directly from a CD-ROM or downloaded file. (Microsoft Knowledge Base article 837783 gives a detailed description of the disk space requirements.)



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