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Chapter 29. Solving Mac Problems > Handling Mac Problems

Handling Mac Problems

Even though Mac OS X is more stable than any previous version of the Mac OS, you will inevitably experience problems. You might experience crashes or hangs, or an application just might not work the way it is supposed to. You might even experience minor annoyances, such as having to do something in several steps that should require only one. In any case, one of these days, you will run into a situation that requires you to troubleshoot and solve a problem.

Dealing with a problem, especially related to Mac OS X, can be intimidating even if you are a power user because there is so much going on that you might not understand. Although the top-level Mac interface is still relatively simple and intuitive, the Unix underpinnings of the OS have added a tremendous amount of complexity to the operating system. Nowhere is this more apparent than when you are trying to solve a problem. As you use the various tools that are part of Mac OS X to diagnose and solve a problem, you are likely to run into information that doesn't make much sense to you—unless you have lived in the Unix world for a long time, in which case you'll feel right at home. However, the rest of us Mac users must do without most of the problem-solving tricks that worked so well in the OS in versions 9 and earlier. Instead, we need to learn a new bag of tricks for those times when things aren't going our way.


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