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Chapter 9. Playing and Organizing Your D... > Troubleshooting My Videos

Troubleshooting My Videos

The My Videos section of Media Center is essentially a prettied-up file manager, specifically designed to give you access to video files from inside Media Center, using your remote control. Even though it's simple to operate, there are a few things that can occasionally go wrong. Following are some examples, and some explanations or suggestions for correcting the problems.

My Videos Displays the Wrong Thumbnail

Sometimes the thumbnail image in My Videos will not seem to match what you know is inside the video file itself. This happens when Media Center fails to identify an appropriate video frame for the thumbnail. In these cases, Media Center displays a generic thumbnail instead. It doesn't necessarily mean that your digital video file has a problem, or that it won't play properly, only that Media enter wasn't able to extract a thumbnail image from the video.


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