• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Troubleshooting

I Can't Log In on a User Account

When I try to log in under a particular user account, the login dialog box shudders and I can't log in.

The most likely cause of this error is that you are entering the user account information incorrectly. If you are selecting a user account from the list, you must be entering the password incorrectly. If you are entering both the account name and password, you have to make sure that you use the correct combination. Try entering the information again. Remember that both name and password are case sensitive.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint