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Chapter 20. Troubleshooting Your Network > Diagnosing File and Printer Sharing ...

Diagnosing File and Printer Sharing Problems

If the tests in the previous section don’t point to a problem—that is, if basic network connectivity is fine but you’re still having problems with file or printer sharing—there are a few things you might try. Here are some tips:

  • Did you run the Network Setup Wizard on each of your computers? To ensure that you don’t inadvertently expose your network to the Internet before it’s correctly configured, file and printer sharing is disabled until you’ve run the Network Setup Wizard at least once. You can change your configuration however you like after it’s run, but Microsoft wants the first shot at giving you a secure network.

  • If you use Internet Connection Sharing, restart the computer that’s sharing your Internet connection and wait a minute or two after it’s booted up. Then, restart your other computers. This may help. The ICS computer needs to be up and running before any other computers on your LAN start up.

  • If you don’t see other computers in the View Workgroup Computers window, wait 10 to 20 minutes (really) and then select View, Refresh. Sometimes it takes up to 20 minutes for the list of online computers to be updated.

  • If you’re used to seeing shared folders and printers appear in My Network Places and Printers and Faxes automatically but they’re missing now, again, wait a few minutes, then select View, Refresh. You might also want to make sure that the “network crawler” is enabled. Select Tools, Folder Options, then select the View tab. Be sure that “Automatically Search for Network Folders and Printers” is still checked. If it wasn’t, check it, log off, and back on. Wait a few minutes, then view My Network Places again.


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