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Troubleshooting

Password Trouble

The server will not accept my password.

Many e-mail servers are case sensitive. If the Caps Lock key on your keyboard is on, it could cause the password to be entered in the wrong case. Sometimes an inadvertent space can be the culprit as well. This is true even if you have configured Outlook Express to remember your e-mail address so that you don’t have to type it in every time you check mail.


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