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Troubleshooting

Folders Vanish with Outlook Integration

After you've turned on Outlook integration, the folders you created in Address Book are no longer available.

Unfortunately, that's a side effect of the integration process. You must move all records from Address Book (WAB) folders into the main folder before exporting them to Outlook 2000. After completing the export, you can move them into subfolders in the Contacts folder, and they will once again be visible in the Address Book view.


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