• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Part VII: Appendixes > Troubleshooting

Troubleshooting

Diagnosing Problems with Microsoft Fax and a Modem

Why can't Microsoft Fax open my modem for use?

To diagnose problems with a modem, you can test your fax modem by selecting Modems from Control Panel. In the Modem Properties sheet, select the Diagnostics page. In the list of ports, select the port to which your fax modem is connected. Click More Info to run a diagnostic of your fax modem. If everything is okay, you get a report of your modem's properties. If your fax modem is awaiting a call, you receive a message saying that the port is already open. You need to exit from Windows Messaging and rerun the modem diagnostics to get an accurate reading.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint